This email was sent to you by World Financial Network National Bank (WFNNB). WFNNB issues your J. Crew Credit Card account.I got a similar email about this, but from a different online retailer. This is actually a pretty big news story that affects customers from an array of companies (2,500+) they work with. Epsilon, the largest marketing services firm, experienced a massive email breech. There are tons of stories, including this one from CNN.
Dear Valued Customer,
Our email service provider, Epsilon, has notified us that their email files have been accessed without authorization. We regret to inform you that your email address and/or your name may have been included in this compromised email file. Please be assured that no financial information or other personal information of yours was accessed or affected in any way.
As a result of this incident, you could receive some spam email messages. We sincerely apologize for any inconvenience that this may cause you. For your protection, it is important that you always be cautious when opening email links or attachments from unknown email senders. Remember, we would never ask you to supply or verify sensitive personal or financial information via email; only provide this type of information through a secure website.
Again, we apologize for any concern; your security and privacy are very important to us. If you have any questions or need further assistance, please call the credit card Customer Service center at the phone number listed on the back of your credit card.
Sincerely,
Sallie Komitor
Head of Customer Service
The only real solution is to make sure you monitor your email account and take note of suspicious looking emails. Do not ever open or click through links from emails you are unsure of.
Did you get this email? If so, please share! :)
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